About client
The customer is a leading global elevator and escalator manufacturer specializing in the design, installation, and modernization of vertical transportation systems, focusing on safety, efficiency, and operational excellence across regions.
Business scenario
Disconnected systems, limited visibility across installation projects
Elevator installations were managed through disconnected systems, causing coordination gaps and limited visibility. Streamlined scheduling, safety compliance, and real-time tracking were essential to ensure timely, high-quality project delivery.
The challenges
Manual processes slowing down safety-critical installations
- Manual attendance and paper-based reporting — Caused delays and data inaccuracies.
- Inefficient coordination — Between technicians, engineers, and contractors reduced productivity.
- Safety and compliance monitoring — Lacked automation, increasing operational risks.
- Frequent project delays — Due to resource unavailability and fragmented scheduling.
- Lack of centralized dashboards — Made it difficult for management to track performance and identify risks.
- Disconnected tools and manual tracking — Led to data silos and inefficiencies across installation projects.
The solution
Procify Installation Manager: a unified platform for planning, workforce, and site execution
After a detailed assessment of the customer’s challenges, Procify implemented Procify Installation Manager, an end-to-end digital solution that unified planning, workforce management, and site execution. The solution streamlined installation workflows, automated safety compliance, and enabled real-time visibility across branches through a mobile-first, offline-supported platform.
Solution components:
- End-to-end installation management — Procify Installation Manager provides a unified platform for planning, scheduling, execution, and reporting of elevator projects.
- Seamless SAP integration — Ensures real-time synchronization of workforce, safety, and project data with enterprise systems.
- Mobile-enabled with offline functionality — An offline-supported mobile application enables technicians to log hours, safety checks, and updates anytime, anywhere.
- Enhanced usability — An intuitive interface designed for field technicians, with features like photo uploads, digital checklists, and approvals.
- Advanced functionalities — Includes safety audits, workforce tracking, equipment management, and deviation alerts for proactive decision-making.
- Flexible and scalable — Easily configurable to adapt to evolving workforce and project requirements across multiple branches.
Benefits
Faster, safer, more predictable installations
- 40% improvement in project scheduling.
- 100% safety compliance.
- 30% faster installation cycles.
- 100% reliable offline mode.