Introduction:

This Privacy Policy outlines how our company, Procify Innovations Pvt. Ltd., collects, uses, and protects the information of our customers who use our products and services. Our company is committed to protecting the privacy and confidentiality of our customers’ personal information, and we have implemented a comprehensive privacy program to ensure compliance with applicable privacy laws and regulations.

Collection of Information:

We collect information from our customers in various ways, including through our website, customer service interactions, and other interactions with our company. The types of information we collect may include:

• Personal Information: This may include your name, address, email address, phone number, and other contact information. We collect this information when you create an account on our website, sign up for a newsletter or other communication from us, or otherwise interact with us.
• Transaction Information: This may include information about the products and services you have purchased from us, payment information, and other details related to transactions with our company.
• Usage Information: This may include information about how you use our products and services, including the pages you visit on our website, the features you use, and other interactions with our company.
• Device Information: This may include information about the devices you use to access our products and services, such as your IP address, browser type, and operating system.

Use of Information:

We use the information we collect from our customers to provide and improve our products and services, as well as to communicate with our customers about our products and services. Specifically, we may use your information for the following purposes:

1. To fulfill your orders and provide you with the products and services you have requested.
2. To respond to your inquiries and provide customer service.
3. To send you newsletters, promotional emails, and other communications about our products and services.
4. To improve our products and services and to develop new products and services.
5. To analyze how our customers use our products and services and to improve the user experience.
6. To comply with legal obligations and protect our company and our customers.

Sharing of Information:

We may share the information we collect from our customers with third parties in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who help us provide our products and services, such as payment processors, shipping providers, and marketing service providers.
2. Business Partners: We may share your information with our business partners, such as SAP, in order to provide joint marketing initiatives, product integration, or other related services.
3. Legal Obligations: We may disclose your information to law enforcement or other government officials in order to comply with legal obligations, or to protect our company and our customers from fraud, misuse, or other harmful activities.
4. Business Transactions: We may disclose your information to third parties in the event of a merger, acquisition, or other business transaction involving our company.

Data Security:

We are committed to protecting the security of our customers’ personal information, and we have implemented various technical and organizational measures to safeguard this information. These measures include:

1. Access Controls: We limit access to personal information to only those employees, contractors, and service providers who have a legitimate need to access the information.
2. Encryption: We use encryption to protect sensitive information, such as payment information, during transmission.
3. Data Retention: We only retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
4. Monitoring: We monitor our systems and networks for potential security threats, and we promptly investigate any suspicious activity.

Your Rights:

As a customer of our company, you have certain rights with respect to your personal information. These rights may include:

1. Access: You have the right to request access to the personal information we hold about you.
2. Correction: You have the right to request that we correct any inaccuracies in the personal information we hold about you.
3. Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
4. Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
5. Portability: You have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

Cookies and Other Technologies:

We may use cookies and other technologies to collect information about your use of our website, such as your IP address, browser type, and operating system. This information may be used to personalize your experience on our website and to improve our services. You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly if you do so.

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated Privacy Policy on our website, and we encourage you to review it periodically. If we make significant changes to this Privacy Policy, we will provide notice to our customers as required by law.

Contact Information:

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:

Procify Innovations Pvt. Ltd.

AECS Layout – C Block, Brookefield Bengaluru, Karnataka, India 560037 email: hr@procifynow.com phone: +91 829-696-9824

Conclusion:

At Procify Innovative Solution Pvt. Ltd., we take our customers’ privacy seriously and are committed to protecting their personal information. We will continue to monitor and improve our privacy program to ensure compliance with applicable privacy laws and regulations, as well as to maintain the trust of our customers.